Frequently Asked Questions
Everything you need to know about finding your perfect pair of dance shoes.
How do I choose the correct size for my dance shoes?
Dance shoes should fit like a second skin. We recommend measuring your foot in centimeters and referring to our specific size guide, as dance sizing often differs from standard street shoe sizing.
What is the difference between suede soles and leather soles?
Suede soles provide the ideal amount of grip and slide for indoor ballroom and latin floors. Leather soles are more durable and can be worn on a wider variety of surfaces, including outdoors.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
Can I return my shoes if they don't fit?
Yes, we offer a 30-day return policy. Shoes must be in original, unworn condition. We recommend trying them on a carpeted surface to avoid scuffing the soles during fitting.
How do I maintain and clean my suede soles?
To maintain grip, use a specialized wire shoe brush to gently scrape away wax and dirt buildup from the suede. Avoid getting the soles wet to prevent hardening.
Do you offer custom heel heights?
Many of our professional models are available with custom heel height options ranging from 1.5 to 3.5 inches. Please contact our support team for special order inquiries.